Dear Customers of Flying Dog!
To our common regret, a dangerous virus has come to our region.
The European government is doing everything possible to stop the spread of infection.
Our reservation calendar for the upcoming tourist season is almost full. Many of you have questions: what to do with a paid trip, in the face of uncertainty?
We use this opportunity to respond to a wide audience.
First of all, we sincerely hope that by the beginning of the active season the epidemiological situation will return to normal. Therefore, we do not recommend making emotional decisions now under the influence of TV news.
For those who decide to cancel their trip, we offer a choice of two options:
- You can cancel the reservation in accordance with our General Contractual Terms (receive a refund on the described terms), or
- You can leave the payment on our account in order to use these funds for the seasons 2020 and 2021, at any available time period. In this case, the cancellation (in fact – the transfer of the reservation) will be performed by us free of charge.
We sincerely wish ALL people health!